At & t

Our building has a distributed antenna system (DAS), what do we do to get an AT&T signal source installed?

Contact us at the toll free number 877.660.2389, also listed at the bottom of the page and a Business Development Manager will contact you. If you have a DAS, AT&T will need a copy of the DAS design for our RF Engineers to review.  The industry standard, iBwave, is the design tool commonly used to…

What square footage qualifies for this program?

Buildings over 50K square feet.  If the building is under 50K square feet, please refer to AT&T Metrocell product offering.

What building types qualify?

All building types qualify (commercial, hospitals, etc.).

How do I know if the AT&T MetroCell device is activated?

AT&T handsets within range of the AT&T MetroCell device will display more signal strength bars than they did previously.  The status in the AT&T MetroCell website will read Active.  It’s important to note that the LED lights on your MetroCell will go dark after 15 minutes of normal operation.

What is the AT&T MetroCell device phone number I see on my bill?

When you purchase the AT&T MetroCell device, a non-dialable phone number is created for the device in your account. This number protects you from inadvertently disconnecting the AT&T MetroCell device when you change or cancel a regular phone number.

What does the AT&T MetroCell website tell me about my Device?

Following your purchase of an AT&T MetroCell,  log into your account, using your Premier credentials, and  you will be able to manage your MetroCell.  The website is easy to use.  Devices start in an Inactive status, and once you enter the information, the device will move to a Pending status and then to Active if…

Why is GPS required?

Each AT&T MetroCell must have the GPS antennae attached so the device can lock location.   Location is required for emergency response teams, as well as for timing  synch.